The Care Quality Commission checks that national standards are adhered to. Pall Mall Medical is fully compliant and is regulated by the Care Quality Commission. The summary of the CQCs inspectors findings is published on the link to the latest report.
Pall Mall Medical is very proud of the standards provided. The CQCs findings at Pall Mall Medical are shared with the public.
Pall Mall Medical's latest report is published on the CQCs website and shows whether national standards are being met and it allows patients to share their experience or report a concern.
Pall Mall Medical – Rated 'Good' by the Care Quality Commission
Pall Mall Medical is proud to announce that we have been rated ‘good’ by the Care Quality Commission (CQC). This is a great achievement for our Manchester and Liverpool clinics, as it reflects our commitment to providing excellent medical services with a compassionate touch. At Pall Mall Medical, we strive to ensure that all of our patients receive the highest level of care, and this rating confirms that we are delivering on that promise. Let’s take a look at what makes us “good.”
What Makes Pall Mall Medical ‘Good’?
The CQC report found that Pall Mall Medical provides effective, caring, responsive and well-led services for its patients. Our staff are consistently proactive in supporting patients to manage their own health and maximise their independence. We listen to our patients and take their concerns seriously so that we can make improvements where needed. Our team also has the knowledge, skills and experience necessary to deliver effective care and treatment.
We also take great pride in ensuring our patients are treated with kindness, respect, and compassion. We recognise that everyone has different needs, which is why we strive to be as inclusive as possible; providing additional support where needed and making sure no one feels left out or excluded. As part of this commitment, we also ensure our patients are involved in decisions about their care and treatment so they can make informed choices about their health.
Pall Mall offers a range of medical services from GP appointments and blood tests to MRI scans, health screens and much more. Alongside our medical services, we also carry out a wide range of cosmetic surgery procedures for the breast, body and face, for both men and women.
Our Commitment To Quality Care
Quality care is at the heart of everything we do. Our dedicated team of professionals work hard every day to ensure every patient receives high quality medical treatment with a personal touch. We understand how important it is for people to feel safe when they visit us for medical treatment or advice; which is why we go above and beyond to make sure each person who walks through our doors feels welcome and comfortable in our facilities. By continuing to adhere to these standards, we hope to earn excellent ratings from CQC in the future!
Krista Wood, Quality Assurance Manager at Pall Mall commented:
“Our team takes great pride in knowing that they help to support patients to live healthier, happier lives while treating them with kindness, respect and compassion. We will continue to work hard to improve our services even further, so that everyone who comes through our doors receives excellent private healthcare services tailored to their needs.
We put the patient at the heart of everything we do and thank the CQC for recognising our efforts.”
Krista Wood, Quality Assurance Manager: Certificate of Registration
Dr Shikha Pitalia, Co-Founder of Pall Mall: Certificate of Registration
At Pall Mall, we strive to ensure that all of our patients receive the highest level of care, and this rating confirms that we are delivering on that promise.
