You can borrow between £350 and £25,000, subject to status. You must be at least 18 to apply, and you must have lived in the UK for at least 3 years.

The application itself only takes a few minutes and is completed online. As the application process is online, once you’ve submitted your application, you should find out within seconds if you’ve been approved, or “referred”.

If you do get referred, this could just mean that the lender needs a bit more information from you, Chrysalis will be in touch to talk about information needed.

A minimum deposit of £500 is required. When using 0% finance, your deposit must be at least 35% and no more than 50% of the total cost. You can choose to pay more than the minimum required deposit to lower your monthly payments.

We are unable to comment on individual applications as the lender may not give us a reason for the decline. Often, applications are declined because incorrect information is given. If you believe this to be the case, please ensure your address history and all other information is entered accurately.

If you have paid a deposit, this will be refunded to you.

You are able to ask someone else to make an application on your behalf. If you wish to do this, please see the information here.

The monthly payments are collected by Direct Debit, starting one month after you sign the credit agreement, and are subject the usual guarantee from your bank. 

You can choose to book your surgery date either before or after applying for finance.

If you book before applying, a separate deposit will be required, paid directly to Pall Mall, and will count toward your total treatment cost.

Please note: your surgery must be scheduled at least 14 days after your finance agreement has been approved and signed. If you choose a date within this 14-day cooling-off period, you may need to self-fund the procedure.

At Pall Mall we know that once you've decided on cosmetic surgery, you want to avoid the uncertainty of whether you'll be approved for financing, especially when you're confident in your ability to make monthly payments. We have a range of patients come to us who want to pursue finance options, with either no credit history or a low credit score. We understand that even though you believe you can comfortably manage the monthly payments, some lenders may hesitate to grant you a loan due to strict conditions.

At your consultation, our Patient Coordinators can evaluate your unique financial circumstances by carrying out a soft search to see your probability of getting accepted.

Our goal is to ensure that cosmetic surgery is easily accessible to all our patients.

*Deposits starting from £500

Please note that up to 12 months interest-free 0% finance is not regulated by the Financial Conduct Authority. 

Any late or missed repayment may have serious consequences and your credit rating may be affected which could make it more difficult to obtain credit in the future.

There is a statutory ‘cooling off’ period of 14 days after signature during which you can cancel the credit agreement with no cost to you. However, if you have started any treatment which would have been financed, you will have to make other arrangements to pay for it. 

A common rule of thumb is that your total monthly payments, including the proposed loan, should not exceed 20-30% of your disposable income. This range provides a buffer for essential living expenses and unexpected costs.

You can borrow between £350 and £25,000, subject to status. You must be 18 or over to apply, and you must have lived in the UK for at least 3 years.

Pall Mall has an affordability tool which your Coordinator can go through with you.

In the unfortunate situation where your finance is declined, there are several other options available to you:

a) Appeal the decision. Often our lending partner can re-check and re-process your application. They may have factors that they can change to increase acceptance. E.g. can the deposit or term be adjusted to lower the monthly payment and hence increase the affordability?

b) For other options – see our suggested alternative options below.

Yes - our lending partner has the ability to reassess and re-evaluate your application. There might be variables that they can modify to enhance the likelihood of approval.

Approval rates for cosmetic surgery financing are rarely different when applying through another provider. Chrysallis, the lender that Pall Mall uses, is the exclusive prime cosmetic surgery finance provider in the UK. Chrysallis have a strict approval process and only work with cosmetic surgery providers who meet their standards: company stability, longevity, no history of liquidation. Some competitors may not meet these criteria, leading them to utilize sub-prime lenders with higher APRs (e.g., Kandoo, Loans Warehouse, 121 Finance). Whilst you may be approved by another provider - you should check if they use a sub-prime lender as the APRs are on a sliding scale and may range from 5% to as high as 45%.

Yes – you should agree repayment terms with a trusted friend or relative. Pall Mall cannot be held liable for any disputes between you and another party as our contract is solely with the patient.

Yes – we have a few suggestion options below.

If you want to find finance from another source, I.e. a personal credit card or bank loan, we recommend:

1. 1. Compare the Market - https://credit-cards-eligibility.comparethemarket.com/
   2. ClearScore - https://www.clearscore.com/credit-cards
   3. Tesco Personal Loan - https://www.tescobank.com/loans/loan-calculator/?goto=section-4
   4. Finder.com - https://www.finder.com/uk/cosmetic-surgery-loans

Prime lending is for borrowers with good credit, offering lower interest rates and favourable terms

Subprime lending is for “higher risk” borrowers who, likely are not approved by prime lenders. Subprime lenders typically offer higher interest rates and less favourable terms