Introducing gender-affirming surgery at Pall Mall

At Pall Mall, we are proud to announce the launch of our gender-affirmation surgery services. With a commitment to providing high-quality, compassionate care, we aim to support individuals on their journey toward aligning their physical appearance with their gender identity. Our team, led by skilled surgeons Miss Chloë Wright and Miss Kate Williams, is dedicated to delivering exceptional surgical outcomes in a supportive and understanding environment.

About Pall Mall

Pall Mall has been a leading private healthcare provider in the UK for over 14 years, with a reputation for excellence in patient care. We operate across three CQC registered locations: a city centre clinic in Manchester, a Liverpool city centre clinic, and our privately owned hospital in Newton-le-Willows. Our facility features two operating theatres and a radiology department, offering comprehensive services from GP appointments to specialised consultant-led care.

Our mission is to improve the lives of our patients by offering high-quality private care as an alternative to the NHS. We understand the importance of timely access to healthcare, particularly for those seeking gender-affirming procedures, and we strive to ease the pressure on the NHS by providing efficient and effective care.

Our gender affirmation surgery services

We are excited to offer a range of gender affirmation surgeries, including:

Gender-affirming Mastectomy: This procedure helps individuals achieve a flatter chest contour, providing a more masculine appearance.
Gender-affirming Chest Enlargement: This surgery enhances chest size and shape, allowing individuals to align their physical appearance with their gender identity.
Chest Reduction surgery: Designed for individuals who require a smaller chest size for comfort or aesthetic reasons.
Corrective surgery: For patients who have undergone surgery with another provider and seek adjustments to improve their outcomes.

Our approach mirrors the established safe pathways available within the NHS, ensuring that patients receive high-quality care without enduring extended wait times.

Expert care at every step

From the moment a patient reaches out to us, they will receive personalised support from our dedicated team. Mamuna, our gender surgery Patient Liason, will guide individuals through their entire surgical journey - from the initial enquiry to surgery and post-operative care. With her extensive knowledge and expertise in gender surgery patient care, Mamuna ensures a seamless and supportive experience for all.

Our surgeons, Miss Chloë Wright and Miss Kate Williams, are renowned specialists in gender-affirming surgery. They bring a wealth of experience and a compassionate approach to their practice, ensuring that every patient feels understood and supported throughout their journey.

Commitment to patient care

At Pall Mall, we prioritise the satisfaction of our patients. Our commitment to high-quality care is reflected in our comprehensive patient pathway, which includes:

Initial contact: Patients can reach out via our website or call our dedicated bookings team. We require a Gender Identity Clinic (GIC) recommendation letter in line with World Professional Association of Transgender Health standards.
Patient advisor consultation: A virtual consultation with Mamuna will help patients understand what to expect during their journey and address any questions they may have.
Surgical consultation: Patients will have the opportunity to discuss their goals and health with one of our GMC registered surgeons, ensuring that they are fully informed about their options.
Pre-operative assessment: A final health check will include necessary tests and screenings.
Surgery: Conducted at our CQC accredited hospital, ensuring the highest standards of safety and care.
Follow-up appointments: Patients will receive ongoing support through a phone number that will be provided if you have any concerns, as well as regular check-ins with their surgeon, which go as follows: